We help you gain greater control in emotionally charged situations.
Workplace violence is on the rise in Australia, with employees facing unpredictable situations on a regular basis. Customers, patients, parents – even your staff - can be a source of tension and emotional distress.
The Solution - Verbal Judo
It's no longer enough to be good at what you do. You have to look good, sound good or it's no good.
Verbal Judo is a specialised programme designed to improve professionalism, decrease complaints and staff stress, and increase safety in your workplace.
Our course is one of the most powerful, successful and internationally recognised communications and customer service training resources available.
Take these three steps to equip your team with the skills they need to tackle workplace violence:
1. Contact Trevor Lawson to discuss your team’s needs
2. Fill out an informal risk evaluation and situation analysis
3. Schedule your Verbal Judo course